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Whether you’re setting up your first interview or exploring a new feature, we’re here to help.

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How can we help?

Get started

Get to know Ribbon and set up your first role and interview.

Manage your roles

Create and update roles, customize interviews, and manage requisitions.

Invite candidates

Share interview links, send outreach, and automate invitations.

Review interviews

Explore candidate responses, summaries, and scorecards.

Connect your ATS

Connect your hiring tools and keep your workflow moving.

Manage your account

Find help with team access, organization settings, and billing.

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A few helpful places to start

  • Creating your first role: Build an interview that helps you learn what matters for your team.
  • Setting up automated outreach: Invite candidates when they reach the right stage in your ATS.
  • Using Multi-Req: Bring multiple requisitions or locations together under one role.
  • Sharing a shortlist: Give others an easy way to review selected candidates.

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Have a quick question?

Visit our frequently asked questions for answers about interview invitations, candidate reviews, account settings, and more.

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Need a hand?

Open the support messenger in Ribbon to chat with our team. Whether you have a question, run into an issue, or want help getting set up, we’re happy to help.