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Automatically invite candidates to a Ribbon interview when they reach a selected stage in your ATS. You can choose your invitation channels, customize messages, and set reminders.

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Before you begin

Connect your ATS and create a Ribbon role linked to the relevant job. You’ll need System admin access to manage organization settings.

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Set up invitations

  1. Open Organization settings → Outreach Automation.
  2. Select your ATS connection and turn on Send outreach to candidates.
  3. Choose the ATS stage that should trigger an invitation.
  4. Customize messages for email, SMS, or WhatsApp.
  5. Set when invitations can be sent and configure reminders.
  6. Preview your settings, then save.

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Which candidates receive an invitation?

Candidates who reach the selected stage after automation is enabled will receive an invitation. Candidates already in that stage won’t be invited automatically. To invite them, select them in the role’s candidate list and choose Bulk actions → Send outreach. If you need a hand, email support@ribbon.ai.