- Member: Work with assigned roles and review candidates.
- Team Admin: Manage members in their sub-team and import requisitions.
- System Admin: Manage organization-wide settings, ATS connections, billing, and users.
Update a teammate’s role
- Go to Settings → Teams and Members.
- Find the person in Directory.
- Use the Seat dropdown to change their role.
Inviting teammates
Use Settings → Teams and Members to invite users. If invitations don’t arrive, ask IT to allow emails fromribbon.ai. For SSO, IT may need to assign the user to Ribbon in the identity provider.
If an invite fails, log out, clear Ribbon cookies, and reopen the link. Contact support@ribbon.ai if you’re still stuck.