Teams & Permissions

Ribbon’s team system lets you organize your recruiting efforts and control who can access what.

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Teams

A team is a group of recruiters who work together on hiring. Each team can have:

• Multiple members with different roles
• Shared interview flows
• Collaborative candidate review

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Creating a Team

1. Go to Settings > Teams
2. Click Create Team
3. Name your team
4. Add members by email

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Team Roles

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Interview Flow Permissions

Control access at the interview flow level:

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Permission Types

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Setting Permissions

1. Open an interview flow
2. Go to Settings > Access Control
3. For each team member, toggle:
   • View access (on/off)
   • Edit access (on/off)

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Bulk Permission Actions

Quickly set permissions for everyone:

• All can view - Give everyone view access
• All can edit - Give everyone edit access
• Clear all - Remove all permissions

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Admin-Only Features

Some features are restricted to organization admins:

• API Keys - Create and manage API keys
• Global Interview Settings - Default settings for all flows
• Pronunciation Dictionary - Custom word pronunciations
• Billing & Payment - Subscription management
• Team Management - Add/remove team members

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Access Requests

If you need access to a flow or candidate outside your team:

1. Find the flow or candidate
2. Click Request Access
3. The owner receives a notification
4. They can grant appropriate permissions

This allows cross-team collaboration while maintaining control.

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Best Practices

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For Small Teams

• Use a single team with all members
• Give most people edit access for flexibility

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For Large Organizations

• Create separate teams by department or function
• Use view-only access for stakeholders who need visibility
• Reserve edit access for those actively managing candidates

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For Sensitive Roles

• Limit access to only those directly involved
• Use the request system for ad-hoc needs
• Regularly audit who has access to what